Name – Charlotte Phillips

Position – General Manager

Drink Order – Black Cherry Kraken Rum & Diet Coke

What’s the most exciting thing about your job?

I love that every day is completely different!

Who’s inspired you most in your career?

My parents, watching them create a family business from our garage and it now still being a successful business 30+ years on ( no longer in the garage!!)

If you were an item in a warehouse, what would you be?

I would be a floor shim, as I have to get to the bottom of everything.

If you had to do it all over again, what would you do different?

I would of believed in myself sooner and realised that someone’s opinion doesn’t define you.

What’s the most embarrassing thing that’s ever happened to you at work?

I once snapped my underwear and had to staple it back together.

Who or what makes you laugh?

My daughters and my goldendoodles constantly.

Do you have any hidden talents?

I used to be the North East Disco Dancing Champion and can still high kick.

Who would be your favourite party guest?

Ant Middleton or Robbie Williams.

What is the greatest luxury in your life?

Mine and my families health.

What is your favourite guilty pleasure?

Crisps, Crisps and Crisps.

Do you have any secret ambitions?

I would love to be a director one day and would really love to be brave enough to hold a room and be a public speaker.

What’s your dream holiday destination?

The Maldives. Bring on 2026!!

What are your three favourite movies or TV shows of all time?

Bridesmaids, The Holiday & SAS: Who dares wins.

What is your favourite book of all time?

I love to learn from books so any autobiography.

What’s your favourite pastime?

Spending time with my gorgeous family.

If you won the Lottery, what would you do?

Firstly run to the garage and buy a Lamborghini Gallardo in Blue Caelum (can you tell I’ve thought about this for a while), then take all my family on a holiday of a lifetime!!

What would be your advice to someone thinking about coming into the industry (apart from “don’t do it”)?

Always believe in yourself, you are capable beyond your dreams and accept failure as a lesson learnt.